Airline ‘Staff on Duty’ Booking System

An AI-powered, automated and integrated travel management system for the employees of an airline for streamlining travel process for a large workforce and eliminate wasteful expenditure on travel as well as unnecessary blocking of airline seats. The system has not only automated the entire Staff-on-Duty travel system for about 15000 employees but also removed wasteful expenditure on confirmed travel by employees. Interactive12 created a process oriented, web-based workflow approval application to automate the flight booking for the staff travel required for the smooth operations of the business. The airline also uses this automated system to book flight tickets for its associates other than airline employees. This solution facilitates employees to raise a booking request, accordingly the HOD approves or disapproves the request. System has both individual and group booking functionality. This system can also be integrated with various other GDS (Booking Engine) to track & monitor the booking process. This system is fully customizable and can be configured with the various verticals/subsidiary organisations. Email, SMS & WhatsApp services are completely integrated for communication as well as workflow approval.